Monitoring
Monitoring
Section titled “Monitoring”Overview
Section titled “Overview”Monitoring gives integrators the evidence needed to support users: health state, recent errors, operation logs, and job progress.
How it works
Section titled “How it works”Rokks separates immediate service health from user workflow outcomes. A healthy service can still return an error for one malformed request. A failed job can affect one source while the rest of the platform remains healthy.
Step-by-step
Section titled “Step-by-step”- Start from the reported user action.
- Identify the environment and tenant.
- Check job records for the affected time.
- Check service health for the route family involved.
- Review recent errors and correlate them with the job or request.
- Resolve the dependency, data, or configuration issue.
Common mistakes
Section titled “Common mistakes”Do not declare the platform healthy solely because the home page loads.
Do not ignore job errors that users have stopped watching. Background failures still need operational follow-up.